UGG Boots They are individually hand crafted by 100% luxurious Australian Double Faced Merino Sheepskin.These sheepskin boots are incredibly comfortable, as the sheepskin is providing excellent insulation against the cold, but also absorbs excessive moisture while letting your feet breath. The sole is made from lightweight hard wearing EVA ridged rubber with reinforced heels for durability. We will exchange or full refund your purchase within 30 days of the original shipment date. Products must be unworn and in the same condition in which you received them. Our ugg boots and slippers are available in full sizes only. If between sizes then order a size smaller,please go down in size. Otherwise, choose your regular shoes size.